yallo plans: compare the best mobile, TV, and home internet offers
yallo is a brand owned by Sunrise and was founded in Switzerland in 2005 by TDC Suisse SA. The brand targets customers seeking affordable mobile and home subscriptions without sacrificing customer service quality or network performance. yallo customers operate on the Sunrise network (4G, 4G+, and 5G), which is ranked alongside Swisscom as one of the top networks in Switzerland. Over the years, yallo has evolved into a full-fledged digital telecommunications provider, expanding its portfolio from mobile subscriptions to home internet connections (Fiber, Cable, 5G) and streaming TV services.
Comparatif des meilleures offres yallo
Best yallo offers comparison
In this section, you will find yallo's current plan portfolio, detailed specifications, and recommendations from the internet-offer.ch editorial team:
The best yallo internet plan
The best yallo mobile plan
The best yallo prepaid or data SIM
The best yallo internet & TV bundle
The best Yallo TV plan
yallo internet and TV: home broadband and television services
As a brand owned by Sunrise, yallo leverages the extensive network coverage of Switzerland's second-largest telecommunications provider. yallo delivers transparent home internet subscriptions with excellent price-to-performance ratios without requiring a traditional landline installation.
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Key features shared across yallo home internet plans:
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Router included: Every plan comes with a free rental router (yallo Home Fiber Box, yallo Home Cable Box, or yallo Home 5G Box depending on the connection type).
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Maximum available speed: Internet speed is provided up to the technical maximum available at your residence address.
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Yallo TV Option: Add yallo TV to any home internet plan starting from a standard list price of CHF 20/month (frequently discounted to CHF 5–10/month when bundled).
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Contractual terms: Standard minimum contract duration for home internet is typically 24 months to secure lifetime promotional discounts.
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In addition to internet offers with cable or fiber connections, Yallo also provides plans for radio wave connections
(FWA).
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​Here is an overview of key yallo Home Internet plans (note that promotional discounts regularly reduce these standard monthly list prices):
yallo Home Max / Home Max Fiber
The flagship home internet plan offering speeds up to 10 Gbit/s via Fiber or up to 1 Gbit/s via Cable (Home Max Cable). Standard list price is CHF 80/month with an activation fee of CHF 99 (frequently waived during promotions).
yallo Home Supermax
Designed for high-speed fiber performance delivering speeds up to 2.5 Gbit/s. Standard list price is CHF 80/month.
yallo Home Cable M
A balanced cable connection providing download speeds up to 500 Mbit/s. Standard list price is CHF 70/month.
yallo Home Cable S
An entry-level cable option for lighter internet usage delivering speeds up to 300 Mbit/s at a standard list price starting from CHF 60/month.
yallo Home 5G and Home 5G Start
​Ideal for homes without ultra-fast wired broadband. It connects via Sunrise's 5G mobile network without technician installation: simply insert the SIM card into the 5G Box and power on. Maximum speed reaches up to 2 Gbit/s (300 Mbps on the Start version), with list prices ranging between CHF 50/month and CHF 70/month.
yallo mobile: mobile phone plans
Yallo offers a wide range of mobile plans recognized in the market as reliable and of good quality, leading to various awards, such as those received in 2023 from the Connect magazine and ISTQ institute.
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Key features of yallo mobile plans:
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Network Coverage: Operates on the Sunrise network, which also enables 4G, 4G+, and 5G network.
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Roaming Management: Roaming add-ons and data packages can be purchased directly via the My yallo personal portal.
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Flexible Contracts: Mobile plans feature short minimum contract terms with a standard 60-day cancellation notice.
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Product Lines: Options include full talk, text & data subscriptions as well as dedicated mobile data SIMs.
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Number Portability: Assistance with transferring your existing phone number and managing previous operator cancellations.
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Overview of main yallo mobile plan families:
yallo Black, Black Plus, and Black Max
The flagship yallo Black lineup includes unlimited calls and SMS in Switzerland plus 5G data speeds up to 2000 Mbit/s.
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yallo Black: Unlimited domestic data and calls in Switzerland (List price CHF 93/month).
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yallo Black Plus: Adds 5 GB/month of EU roaming data (List price CHF 115/month).
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yallo Black Max: Complete solution for frequent travelers with extensive international roaming (List price CHF 135/month).
yallo Swiss and yallo Swiss Max
Designed primarily for domestic use within Switzerland.
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yallo Swiss / swiss flat: Includes unlimited calls, SMS, and data on the Sunrise network (List price CHF 45 to CHF 60/month).
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yallo Swiss Max: Combines unlimited Swiss usage with 5G connectivity and 5 GB EU roaming (List price CHF 61/month).
yallo International and Europe Line
Tailored for users calling abroad or traveling across European countries.
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yallo International: Unlimited calls and SMS in Switzerland and to Europe, plus roaming in EU, USA, Canada, and Turkey (List price CHF 70/month).
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yallo Europe / Europe Max: Dedicated plans covering seamless voice and data usage across Switzerland and Europe (List price CHF 86 to CHF 122/month).
yallo Superfat and Superfat XL
Premium packages featuring unlimited usage across Switzerland, Europe, North America (USA/Canada), and Turkey, alongside international call allowances. List prices range from CHF 90 to CHF 131/month.
Other yallo Mobile Plans (Slim, Regular, and Fat)
Additional options include yallo slim, yallo regular, yallo fat, and yallo Start catering to essential usage needs with standard list prices between CHF 20 and CHF 50/month.
yallo GO!: mobile data SIM plans
yallo GO! subscriptions offer dedicated data-only SIM cards for tablets, laptops, or portable Wi-Fi routers.
Three main variants of the yallo Go! lineup:
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Go! S: Includes high-speed data (up to 300 Mbit/s) on the Sunrise network at a list price of CHF 31/month.
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Go!: Unlimited daily internet access on the go at a list price of CHF 41/month.
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Go! Max: Top-tier mobile data offering unlimited 5G data at speeds up to 2000 Mbit/s at a list price of CHF 61/month.
yallo prepaid: prepaid SIM cards
yallo provides prepaid options for full cost control without recurring monthly charges. Orders can be placed online and include initial credit. Prepaid SIM cards come with truly convenient options:
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Free calls between yallo numbers.
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Pay-as-you-go rates for national and international calls/SMS.
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Flexible data packages for domestic and roaming use.
yallo mobile plans with smartphones
yallo customers can pair mobile subscriptions with smartphones on zero-interest installment plans. Brand selections include Apple (iPhone series), Samsung (Galaxy S, Z Flip, A series), Xiaomi, and Oppo.
Yallo TV subscriptions
yallo TV is available via mobile apps (iOS/Android), web browser (yallo.tv), or smart TV platforms (Apple TV, Android TV).
This TV subscription can be purchased even without subscribing to a Yallo internet subscription, although it may be less convenient.
yallo TV
Standard list price of CHF 20/month (frequently discounted to CHF 12.90/month). No minimum contract term required.
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270–300+ TV channels (70+ in Full HD).
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7-day Replay catch-up service.
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1000-program recording memory.
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Free yallo TV Box included (retail value CHF 69).
Yallo network coverage
Yallo is a subsidiary of Sunrise and uses the Sunrise network. Sunrise is the second-largest mobile network operator in Switzerland. Yallo customers can use Sunrise's 4G/4G+ network as well as the well-developed 5G network, but this is only included in the more expensive subscriptions.
Yallo uses the Sunrise 4G and 4G+ network
In 2019, Sunrise had already achieved nationwide 4G coverage of 96% of the Swiss population. For 4G+, the figure is 85%.
Yallo uses the Sunrise 5G network
Sunrise has a 5G network coverage of 80%. As early as 2018, Sunrise began expanding its 5G network and in 2021 already provided 731 cities and towns with high-speed internet. The network provider is concentrating on first supplying households and companies with 5G that do not yet have a fiber-optic connection and thus still have access to super-fast Internet.
If you’re unsure whether Yallo network is the right one for you, go to the mobile offers comparison and internet offers comparison sections to check all the available offers in Swiss and activate the one that really suits your needs.
Yallo Customer Service
If you have any questions, you can contact Yallo's customer service. To do that you have different options: hotline, contact form and online chat. According to reviews, the hotline is not well staffed, which is why it often takes several attempts to reach someone.
[0800 00 44 48] Yallo toll-free number: the yallo customer support number
The Yallo Customer Support hotline can be reached at 0800 00 44 48 (yallo toll-free number). This yallo customer service channel is open Monday through Friday from 9 a.m. to 8 p.m. and on weekends from 10 a.m. to 7 p.m. If you are abroad you can contact customer service at the following number: +41 (0) 44 525 01 20
my yallo login
To solve most problems you can proceed on your own by visiting your personal my yallo area. To login, simply visit yallo.ch/en/auth/login and enter your phone number and email and then proceed to enter your password. Should you need to contact yallo support, you can switch to live chat or call 0900 00 44 88 at a cost of CHF 1.50 per call.
yallo prepaid: How to check yallo prepaid credit?
In the case of yallo prepaid customers with a prepaid mobile phone offer, it is always a good idea to keep an eye on your remaining credit balance to prevent you from being unable to access your SIM card's telephony services once it has been used up. If you need to top up yallo credit you can do so by purchasing it at post office counters or on my yallo.
Managing Your yallo Subscription Effectively
Being a yallo customer entails the need to manage various situations over time, and one of the most crucial is undoubtedly initiating the cancellation. There are many reasons to proceed with yallo cancellation, and each comes with different considerations. The key when opting for the cancellation of the yallo subscription is certainly the contractual commitment and the minimum notice period: this information can be easily found in your yallo personal area or by contacting customer service.
Managing yallo Subscription Abroad
When abroad, it may be necessary to carefully manage your yallo subscription to avoid hefty bills or to stay in touch with your contacts. Some yallo subscriptions are tailored for users who frequently travel, and they can be found in the yallo international section on the official store. For those who haven't included any roaming traffic yet, you can always add a temporary or indefinite option, allowing you to purchase minutes, SMS, or MB for use in another country.
A widely used tool is the yallo cockpit, which, after logging in with your yallo credentials, allows you to view your consumption abroad and set spending limits.
How to Activate the yallo SIM Card?
Activating a yallo SIM card is straightforward: once you've ordered the SIM, yallo will send it to you by mail, and upon receipt, you simply need to insert it into your phone. The card is sent already activated as the person's identification is done directly online through the sharing of identity documents. With the active yallo card, you can start using your new yallo subscription immediately.
yallo Shop: Official yallo Stores
Despite being a low-cost mobile operator, yallo has chosen to differentiate itself from the competition by maintaining a network of physical stores to offer support for purchases or free after-sales assistance to its subscribers. To visit the yallo shop, simply go to the shop section on the yallo website.
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Here are the locations of a yallo shop: Zurich, Wallisellen, Biel, Sierre, Basel, Spreitenbach, Winterthur, Opfikon, Kreuzlingen, Dietlikon, Geneva, Lausanne, Pratteln, and Yverdon-les-Bains.
Useful Resources Yallo
Compare Yallo Offers
Yallo can offer a wide variety of mobile deals and broadband deals that you can look at in our dedicated sections. Remember, you can compare Yallo and all the other Swiss Internet Providers easily in order to activate the perfect offer for your specific needs.
For more information visit Yallo website